We're looking for a talented Workforce Analyst!
- Location: Redial Johannesburg
- Schedule: Monday to Friday
- Days off: Saturday and Sunday
- Schedule availability: 0700 to 1600 PST
- Holidays: Observed by law
- Availability to work holidays if necessary, exchanging days off
Main activities:
- Responsible of updating all roster changes, leaves of absence, etc.
- Onboard users for all new classes an offboard discharges
- Uploading schedules, breaks and lunches
- Keeping track of scheduling and staffing needs projections
Main Requirements:
- Experience in a similar role, as a Work Force intraday agent or scheduler
- Excel–Intermediate to advanced level
- Advanced English level, great spoken and written grammar
- Great communication skills
- Open to feedback
- Analytic
- College degree or diploma preferred
- Experience using Power Bi Ring Central is a plus